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WAPI Admin Documentation

## Manage FAQs – Answer common questions once

#### Manage FAQs

### Overview

The FAQ Management module controls the list of frequently asked questions displayed on your marketing site and/or inside the app. Keep this up to date to reduce support tickets and improve onboarding.

#### FAQ List

- Question title.
- Answer content (supports rich text in the admin UI).
- Category or section (e.g. Billing, Getting Started, Technical).
- Sort order and visibility status.

#### Adding a New FAQ

1. Go to the FAQ section in the admin sidebar.
2. Click Add FAQ.
3. Enter a clear, concise question.
4. Write a practical answer, linking to other docs where needed.
5. Assign a category and sort order.
6. Save and publish.

#### Best Practices

- Base FAQs on the most common support requests.
- Keep answers short, with links to detailed guides.
- Group questions by topic so users can scan quickly.
- Review and update FAQs whenever you ship major features or pricing changes.