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WAPI Admin Documentation

## Manage Testimonials – Build trust with real results

#### Manage Testimonials

### Overview

The Testimonials module manages customer quotes that are displayed on your marketing site and in other high‑visibility areas. This is an important lever for improving conversion and trust.

#### Testimonial Fields

- Customer name and company.
- Role or title (e.g. Marketing Manager).
- Short testimonial quote describing their results with WAPI.
- Avatar or logo (optional but recommended).
- Sort order and visibility toggle.

#### Workflow

1. Collect testimonials from happy customers.
2. Obtain permission to use their name, logo and quote.
3. Create a new testimonial entry in the admin.
4. Select where it should appear (landing page sections, sliders, etc.).
5. Reorder testimonials so your strongest social proof appears first.

#### Tips

- Highlight specific metrics (e.g. “3x more replies”, “40% less support load”).
- Keep quotes short and focused on outcomes, not features.
- Refresh testimonials regularly as you onboard larger customers.